ONE NODE ALQAYS SAYS MOVE IT CLOSER

Cyrus
Cyrus Posts: 6  Freshman Member
edited September 2020 in Smart Home Product
There is one node that always asks me to move  it closer to the primary one. 

I brought it within 5 metres of the primary and even then it says move it closer.  Why is this happening. I dont know where to place it.  

Please help. Thanks. ! 

Cyrus ! 


Comments

  • JamesL
    JamesL Posts: 1
    edited September 2020
    Are there any walls or obstacles between the node and the primary Multy?
    As I know, Multy has dedicated 5G as the backhaul to connect two Multy, so the 5G signal can be easily affected by walls. You may have to check if the spot is available to connect, or you can connect with Ethernet cable on that Multy node.