AV2000 Keeps Disconnecting

ripptyd
ripptyd Posts: 1
edited September 2020 in Smart Home Product
I've been using a pair of AV2000's for the past year and a half. I've never had an issue unless it was ISP specific. I did some rearranging in the office because I am beginning to work from home full time. The powerline adapter is in the same location as it's always been. Nothing has changed except where my desktop tower is situated.

I keep disconnecting for about a minute every 3-5 minutes or so. It's like clockwork. I've tried resetting and re-pairing already. I've tried adjusting the priority levels in the software configuration.

I'm at my wits end and I'm not sure how I'm going to continue working from home as wifi isn't a solid option in this house, and extenders don't work. We've tried them before.

Has anyone run into this before? Did anyone find a solution?


#PLA_Sep_2020

All Replies

  • Dash
    Dash Posts: 65  Ally Member
    edited September 2020
    Plug two PLA in the same extension cord, if the connection still drops every 5min, you may consider getting a new one or RMA.

    What is the model of the PLA?