Traffic Statistics error

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GLPallai
GLPallai Posts: 10  Freshman Member
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edited April 2021 in Security
While activating Traffic Statistic I get this error. Could somebody help me?
Thank you!
«1

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  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,450  Zyxel Employee
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    Hi @GLPallai,
    It looks like you set invalid characters on interface name. It is supposed to be checked on web GUI when you are saving invalid character
    What is your device firmware version and interface name?




  • GLPallai
    GLPallai Posts: 10  Freshman Member
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    I have a Zywall 110 with fw version 4.30 (AAAA.0).
    I didn't change any interface name, I only activated an SSL vpn, but I don't think this should influence...
    Where should I look for interface names?
    Furthermore, the interface monitor does not report any error, see image...

  • Blabababa
    Blabababa Posts: 151  Master Member
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    Could be something be parsed error when reading your configuration file
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,450  Zyxel Employee
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    Hi @GLPallai,
    The interface name seems okay from the screen shot. please send me the device configuration file via private message. Let me try it on local lab.




  • Skylink
    Skylink Posts: 32  Freshman Member
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    edited April 2018
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    Hi guys
    same for me (running V4.30 (AAKZ.0) on USG60W
    No strange charachters used for interfaces names (only _)

    Tried to reboot without success.
    Maybe something wrong after a change in the class of interfaces... 

    Question: is there a way (i suppose through CLI command) to reset that statistics?
  • Skylink
    Skylink Posts: 32  Freshman Member
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    I found this strange interface name (using CLI commands)....

    Maybe this is the problem (for me).
    How can i delete it? what is it?!
  • Skylink
    Skylink Posts: 32  Freshman Member
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    Nothing in the GUI interface. That's like GLPallai's one.

    The last interface listed is the DMZ and not that strange "dftunnel1-30" i can see querying CLI....

    And i suppose it create the "error -31042" etc in the html page of 'traffic statistics'
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,450  Zyxel Employee
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    Skylink said:
    Hi guys
    same for me (running V4.30 (AAKZ.0) on USG60W
    No strange charachters used for interfaces names (only _)

    Tried to reboot without success.
    Maybe something wrong after a change in the class of interfaces... 

    Question: is there a way (i suppose through CLI command) to reset that statistics?
    the command is Router(config)# clear report


  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,450  Zyxel Employee
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    GLPallai
    That's weird, i am unable to reproduce it on local lab with your configuration file.
    Could you help us to type the following command, and provided the result to us via private message.
    ~~~~~~~~~~~~~~~~~~~
    Router # show interface _all
    Router # show report status
    Router # show interface-name
    Router # show report wan1 ip
    ~~~~~~~~~~~~~~~~~~~

    @Skylink
    Not sure is it the same issue. could you try the CLI above,  and send me the result by private message.




  • GLPallai
    GLPallai Posts: 10  Freshman Member
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    • Thank you for your help, after upgrading the firmware, everything went ok!!

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