ATP200 FIRMWARE V.4.60((ABFW.1) Email Security doesn't work

CELCOMPO
CELCOMPO Posts: 4
First Comment
edited April 2021 in Security
We are experiencing problems with the Security Service-Email Security. It doesn't seem to work all licenses are correct and updated.





Also tried to reboot the device but nothing changed.

Comments

  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,251  Zyxel Employee
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    Hi @CELCOMPO

     

    You can refer to the following configuration tutorial of anti-spam.

    https://kb.zyxel.com/KB/searchArticle!gwsViewDetail.action?articleOid=015556&lang=EN



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  • CELCOMPO
    CELCOMPO Posts: 4
    First Comment
    Good morning, in the ATP 200 with the latest frimware there's no UTM profile configuration. Any other ideas?
  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,251  Zyxel Employee
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    Hi @CELCOMPO

    You can refer to the following steps:

    Set up the Email Security on ATP Series

    In the ATP Series, go to CONFIGURATION > Security Service> Email Security; Enable this feature on General Settings page.

    Select from the list of available Scan Options and desired Log type whether to have the ATP Series generate a log (log), log and alert (log alert) or neither (no) by default when traffic matches this policy. Click Apply to save the configuration

     

    1. CONFIGURATION > Security Service> Email Security


    CONFIGURATION > Security Service> Email Security>Enable Check DNSBL

    Press Add and enter the DNSBL Domainfor a DNSBL service (zen.spamhaus.org in this example). Click Apply.


    2.Go to CONFIGURATION > Security Service> Email Security> Black/White List >Enable Check Black List to have the ATP Series treat e-mail that matches (an active) black list entry as spam.

    click the Add icon. A pop-up screen will appear allowing you to configure Content (Subject, IP/IPv6 Address, E-Mail Address and Mail Header), Use wildcards (*) to configure Mail Subject Keyword. (*sell* in this example). Click OK to return to the General screen.


    Test the result

    1.Send the mail subject with “sell”.

    2. You will receive the mail subject with [Spam] tag. 


    3. Monitor > Log > View Log to check alert log.


    4. Monitor > Security Statistics > Summary to check spam nail amount.



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  • CELCOMPO
    CELCOMPO Posts: 4
    First Comment
    Thank you for your comment and suggestion. I have already done this and used all the settings as in the screenshots.The Email Security doesn't block the example mail and doesn't log anything.
  • Zyxel_Jeff
    Zyxel_Jeff Posts: 1,251  Zyxel Employee
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    Hi @CELCOMPO

    Can you describe your e-mail transportation method?

    Currently the Anti-spam doesn't support scanning the encrypted e-mail format,

    it supports SMTP/POP3 unencrypted format.



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