Problem with Sandboxing and USB-Logs
Hello,
I have trouble with Sandboxing and the USB-Logs.
Today (13.03.2021) we downloaded a pdf via firefox browser. Unfortunately the pdf contains a Virus, which was stopped by Kaspersky.
I looked at the logs, but today no pdf was send to the sandbox. The last sandboxing was yesterday.
I tried to download another pdf, ther was no sandboxing, too.
Why?
Furthermore i discovered, that no more USB-logs are written.
This happens since the 16.02.2021. I think we did a update to V4.62(ABFW.0) to this day.
What can we do?
Here´s the Sansboxing log. No Sandboxing on 13-03-2021

Here´s the settings for the logs:



0
All Replies
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Hi!
Can you please share the PDF download link?
Jens0 -
unfortunately no, we did a recovery of our sever. Therefore I don´t know the link.But it makes no sandboxin at all (today).0
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Hi @Michael_I,
I tested Sandboxing by downloading PDF files. It records logs as in the following screenshot;
Can you please share some information with us;
1- That pdf file may downloaded from a HTTPS source. Did you apply SSL Insection for Outgoing traffic?
2- Can you please share Sandboxing setting's screenshot with us?
3- Can you verify is the Activate USB storage service checkbox is checked under Configuration > System > USB Storage > Settings?
Best regards.
0 -
Hello,USB-Storage is activated.SSL-Inspector is not activated. I think that´s the reason.0
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