Update ATP800 version ATP800 V4.60 (ABIQ.1) to 4.62 (ABIQ.0)
Hi, I can't update ATP800 version
ATP800 V4.60 (ABIQ.1) to 4.62 (ABIQ.0)
I have tried as normal from the firmware cloud and directly from local firmware and in the 2 partitions.
The result is the same, reboot and it seems that it is loading the new one
firmware, but after reboot it remains on V4.60.
I have tried it several times, what can I do?
Thank you.
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All Replies
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You may have to backup your config reset then try updating to standby.
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Hello, I have managed to update ATP800 in one of the partitions with the versionV4.62_WK08 / 462ABIQ0ITS-WK08-r98489The problem now is that ATP800 restarts.After everything works correctly.What I can do??0
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Hi @Pedroj,
Is current running partition’s firmware version is v4.62 WK08?
If so, please connect RS232 cable to ATP800 and collect log as in the following video until next reboot and send me by private message?
https://www.dropbox.com/s/ioxuliuh41tc5h6/collect_console.wmv?dl=0
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Hello, ATP800 is working with version v4.62 WK08I will put a PC to collect by console the next reboot.I keep you informed.Thanks.0
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