System logging has stopped & unable to remove system log archives

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Elviss
Elviss Posts: 4
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in Security
After applying latest FW for USG60,
(1) USB logs are no longer being created nor duplicated to USB storage
(2) Unable to remove system log archives using "remove" command in maintenance-diagnostics-system log

Accepted Solution

  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,450  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    In the diag-info, we can see that;
    FAT-fs (sda1): error, clusters badly computed (487 != 486)
    FAT-fs (sda1): Filesystem has been set read-only”
    It is related to USB file system error. Please try it again with other USB stick.

All Replies

  • Elviss
    Elviss Posts: 4
    First Anniversary
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    FW v4.63(AAKY.0)
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,450  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
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    Welcome to Zyxel community.  :) 
    Both symptoms seems USB is totally unable to be access by device
    Can you send me diag-info via private message for analyzing.
    Maybe we can see something abnormal in the diag-info.

    Diag-info collection:

    1)  Go to “MAINTENANCE > Diagnostics > Collect”, Click “Collect now”.

    It may take 5~10 minutes to collect system information.


    2) After it done, go to “Files” tab to download diag-info.


  • Elviss
    Elviss Posts: 4
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    Diag info was forwarded to Zyxel_Cooldia 12Jun21 1103 AM
  • Zyxel_Cooldia
    Zyxel_Cooldia Posts: 1,450  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Answer ✓
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    In the diag-info, we can see that;
    FAT-fs (sda1): error, clusters badly computed (487 != 486)
    FAT-fs (sda1): Filesystem has been set read-only”
    It is related to USB file system error. Please try it again with other USB stick.

  • Elviss
    Elviss Posts: 4
    First Anniversary
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    Re-formatted USB drive, remounted & re-activated the log duplication to USB, and it is again logging as needed.  Thank you for your assistance. /Elviss

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