System logging has stopped & unable to remove system log archives

Elviss

After applying latest FW for USG60,
(1) USB logs are no longer being created nor duplicated to USB storage
(2) Unable to remove system log archives using "remove" command in maintenance-diagnostics-system log

Zyxel_Cooldia

Hi @Elviss,

In the diag-info, we can see that;

FAT-fs (sda1): error, clusters badly computed (487 != 486)

FAT-fs (sda1): Filesystem has been set read-only”

It is related to USB file system error. Please try it again with other USB stick.

Elviss

FW v4.63(AAKY.0)

Zyxel_Cooldia

Hi @Elviss,

Welcome to Zyxel community.   

Both symptoms seems USB is totally unable to be access by device

Can you send me diag-info via private message for analyzing.

Maybe we can see something abnormal in the diag-info.

Diag-info collection:

1)  Go to “MAINTENANCE > Diagnostics > Collect”, Click “Collect now”.

It may take 5~10 minutes to collect system information.

2) After it done, go to “Files” tab to download diag-info.

Elviss

Diag info was forwarded to Zyxel_Cooldia 12Jun21 1103 AM

Zyxel_Cooldia

Hi @Elviss,

In the diag-info, we can see that;

FAT-fs (sda1): error, clusters badly computed (487 != 486)

FAT-fs (sda1): Filesystem has been set read-only”

It is related to USB file system error. Please try it again with other USB stick.

Elviss

Re-formatted USB drive, remounted & re-activated the log duplication to USB, and it is again logging as needed.  Thank you for your assistance. /Elviss