ZYWALL USG 50 security services licenses

Hurley Posts: 2  Freshman Member

July 2021 edited August 2022 in Service & License

My office uses a ZYWALL USG 50s and received notice that "Zyxel Security Services Are Expiring Soon". We have 15 unused licenses and all of them fail to register due to "License Key is expired". We purchased 18 licenses a few years ago and we used 3 of them successfully last year. Mahalo!

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  Zyxel_Stanley Posts: 1,386  Zyxel Employee

  

  July 2021

  Hi @Hurley
  Which country are you from?
  You may contact to local support for discussing your case.

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  Hurley Posts: 2  Freshman Member

  

  July 2021

  We are in Hawaii, we purchase those licenses from one of ZYXEL dealers in Ohio.

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