No Switch-Port Status in the Nebula Monitor

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KMZ
KMZ Posts: 5 image  Freshman Member
First Comment Fourth Anniversary
edited August 2022 in Switch
Hi Community,

since a few weeks, in my Nebula Account the Status of the Switch-Ports are always "Disconnected".
The other functions work correctly (MAC-Table or Ping).
What can I do to solve this Problem?
The Switches are up to date.


All Replies

  • Zyxel_Jonas
    Zyxel_Jonas Posts: 313 image  Zyxel Employee
    25 Answers First Comment Friend Collector Fifth Anniversary
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    Hi @KMZ,

    Welcome to Zyxel Community!
    Could you provide your organization/site name and please help to activate Zyxel support located at HELP > Support request, so I could have the privilege to check the current settings and status.

    Thanks
    Jonas,
    Jonas,
  • PIK
    PIK Posts: 4 image  Freshman Member
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    Hello, I have the same problem

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