No Switch-Port Status in the Nebula Monitor

KMZ Posts: 3
First Anniversary First Comment
edited August 2022 in Switch
Hi Community,

since a few weeks, in my Nebula Account the Status of the Switch-Ports are always "Disconnected".
The other functions work correctly (MAC-Table or Ping).
What can I do to solve this Problem?
The Switches are up to date.

All Replies

  • Zyxel_Jonas
    Zyxel_Jonas Posts: 313  Zyxel Employee
    First Anniversary 10 Comments Friend Collector First Answer
    Hi @KMZ,

    Welcome to Zyxel Community!
    Could you provide your organization/site name and please help to activate Zyxel support located at HELP > Support request, so I could have the privilege to check the current settings and status.

  • PIK
    PIK Posts: 4
    Hello, I have the same problem