Unable to obtain authentication with WAC6103D-I RADIUS

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WanjuYang
WanjuYang Posts: 2 image  Freshman Member
edited May 2024 in Wireless
Hi !
I'm trying to config WAC6103D-I with RADIUS to verify WiFi user.
It's work fine with another AP, but WAC6103D-I. I have no idea why.
Please help me check my configuration , thanks.








Accepted Solution

  • Zyxel_Richard
    Zyxel_Richard Posts: 255 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Security
    edited August 2021 Answer ✓
    @WanjuYang

    Looks the profile setting on your AP is correct for 802.1X (just like your previous success cases) , so please help us to check the information below:

    1. The server information set on the profile is correct (IP/Port/Secret)
    2. Please make sure AP can access the External Server (you can use the ping from server to AP's IP address, and see if it's success)
    3. Please make sure the AP is added into your RADIUS server's trust client list

    If all above test are correct, but the issue still exists, I think we can further check the authentication process on the server side, and see in which step the authentication process interrupted. (Probably through the packet capture)

    Looking forward to your update, and welcome to send me the files through private message if you have any concern.

    Best Regards,
    Richard

All Replies

  • Zyxel_Richard
    Zyxel_Richard Posts: 255 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Security
    edited August 2021 Answer ✓
    @WanjuYang

    Looks the profile setting on your AP is correct for 802.1X (just like your previous success cases) , so please help us to check the information below:

    1. The server information set on the profile is correct (IP/Port/Secret)
    2. Please make sure AP can access the External Server (you can use the ping from server to AP's IP address, and see if it's success)
    3. Please make sure the AP is added into your RADIUS server's trust client list

    If all above test are correct, but the issue still exists, I think we can further check the authentication process on the server side, and see in which step the authentication process interrupted. (Probably through the packet capture)

    Looking forward to your update, and welcome to send me the files through private message if you have any concern.

    Best Regards,
    Richard
  • WanjuYang
    WanjuYang Posts: 2 image  Freshman Member
    Hi Richard
    Thanks for your reply. After check ping from RADIUS to AP, I found there is access deny from vlan15 to vlan24. I config other WAC6103d-i which's vlan is access allow , it work normally.
    Thank you very much. 

    Best Regards,
    Wanju

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