uplink currently operates at a lower speed 100 Mbps

Khyronn
Khyronn Posts: 3
edited May 2024 in Wireless
Hello all, 
Sorry if my questions are stupid but i am a novice.
I just bought 2 NWA210AX and installed them in my home in order to have a good wifi signal on ground floor and first floor.
My 2 devices are directly connected to an ethernet cable with POE.
I activated the AP smart mesh.
On the access point board, one of my device indicates an alert status : uplink ocurrently operates at a lower speed 100 Mbps.
Could you help me to solve that problem.

Thanks a lot

Best Answers

  • PeterUK
    PeterUK Posts: 3,503  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    Answer ✓
    What model is the POE? switch/injector?  

    Can you test the unit next to the POE and another cable. 
  • Zyxel_Silvia
    Zyxel_Silvia Posts: 77  Zyxel Employee
    5 Answers Friend Collector
    Answer ✓
    Hi @Khyronn ,
    Thank you for raising a question.
    The uplink shows 100Mbps is the result of automatic negotiation and 15m won't be a problem.
    As Peter mentioned, you may  try to change the new cables (CAT 5/5E) and connect to the different port of switch.
    These simple test can help us verify the problem.

    Best Regards,

    Silvia


  • Khyronn
    Khyronn Posts: 3
    Answer ✓
    Hi all,
    i just tested the access point with a direct rj45 cable of 15 m (cat 5e) and it works (on all switch ports). So, you're right, i have to check the rj45 in wall (i hope it is just a problem of rj45 socket and i won't have to replace the cable...).
    Thanks a lot for your help !

All Replies

  • PeterUK
    PeterUK Posts: 3,503  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    Answer ✓
    What model is the POE? switch/injector?  

    Can you test the unit next to the POE and another cable. 
  • Khyronn
    Khyronn Posts: 3
    Hello, Thanks for your help.
    The switch is a little POE MOKERLINK G083MS (http://www.mokerlink.com/index.php?route=product/product&product_id=377), it is used both for the video surveillance system and to provide power to the two access points.
    I already tested a direct connection to the switch (the one in trouble) and it works with a 0.5 meters RJ45 cable (the twxo access points become green)...
    First, i thought  the distance was too far ( the two access points are at 15 m from the switch) but one of them works perfectly.
  • PeterUK
    PeterUK Posts: 3,503  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    So bad news is must be the cable one of the twisted pairs has a defect your going to have to pull a new cable run.


  • Zyxel_Silvia
    Zyxel_Silvia Posts: 77  Zyxel Employee
    5 Answers Friend Collector
    Answer ✓
    Hi @Khyronn ,
    Thank you for raising a question.
    The uplink shows 100Mbps is the result of automatic negotiation and 15m won't be a problem.
    As Peter mentioned, you may  try to change the new cables (CAT 5/5E) and connect to the different port of switch.
    These simple test can help us verify the problem.

    Best Regards,

    Silvia


  • Khyronn
    Khyronn Posts: 3
    Answer ✓
    Hi all,
    i just tested the access point with a direct rj45 cable of 15 m (cat 5e) and it works (on all switch ports). So, you're right, i have to check the rj45 in wall (i hope it is just a problem of rj45 socket and i won't have to replace the cable...).
    Thanks a lot for your help !
  • Zyxel_Silvia
    Zyxel_Silvia Posts: 77  Zyxel Employee
    5 Answers Friend Collector

    Hi @Khyronn,

     

    We’re so glad that your problem is resolved.

    Wish you have a nice day.

     

    Silvia


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