Unable to get latest firmware for Zywall Flex 700
Hi, I tried to download the latest firmware (5.10(ABWD.0) with the button check now on the firmware management page, but it don't come up with a new version.
The device is now running on V5.02(ABWD.1), so I tried to manual download but then I am forwarded to the https://portal.myzyxel.com/my/devices page. So I log in and try to find the Flex 700 devices, nothing found! Then I noticed the Flex 700 devices all have the name: USG FLEX 100H. I don't know why, but that's it. At the end of each device there is also a button Download, but it don't let me download because it says: Your Firmware 5.02(ABWD.1) is up-to-date. The funny thing it isn't!
So where can I still download manual all the firmware? In the past I used the ftp.zyxel.com link, but that's almost emtpy these days.
And is there a bug somehwere in the portal because the name Flex 700 is gone and is showing as USG FLEX 100H?
The device is now running on V5.02(ABWD.1), so I tried to manual download but then I am forwarded to the https://portal.myzyxel.com/my/devices page. So I log in and try to find the Flex 700 devices, nothing found! Then I noticed the Flex 700 devices all have the name: USG FLEX 100H. I don't know why, but that's it. At the end of each device there is also a button Download, but it don't let me download because it says: Your Firmware 5.02(ABWD.1) is up-to-date. The funny thing it isn't!
So where can I still download manual all the firmware? In the past I used the ftp.zyxel.com link, but that's almost emtpy these days.
And is there a bug somehwere in the portal because the name Flex 700 is gone and is showing as USG FLEX 100H?
0
Accepted Solution
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Hi @Fender,We fix the issue on myZyxel.com. The firmware is available on myZyxel.com now.
See how you've made an impact in Zyxel Community this year!
https://bit.ly/Your2024Moments_Community1
All Replies
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Hi @Fender,Sorry for any inconvenience caused. We will fix the issue on myZyxel.com as soon as possible. Please download the firmware at the link temporarily.
See how you've made an impact in Zyxel Community this year!
https://bit.ly/Your2024Moments_Community0 -
Thank you, so I guess there is no place anymore to download firmware manually?0
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Hi @Fender,We fix the issue on myZyxel.com. The firmware is available on myZyxel.com now.
See how you've made an impact in Zyxel Community this year!
https://bit.ly/Your2024Moments_Community1
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