ZyWall Secuextender disconnects on wifi network

Options
Dario_S
Dario_S Posts: 2 image  Freshman Member
Friend Collector
in Security
Hi, I have a Dell xps 13 9310 running win 10 professional. 
Zywall secuextender worked fine on lan and wlan connection until some weeks ago.
now when I'm trying to connect to the VPN (usgflex200 on the other side) via wifi, it automatically disconnects after 10-25 seconds. One thing I noticed is that the wifi symbol  in the bottom left corner, as soon as the vpn "connects", switces to the symbol "not connected - no networks available".

On cabled connection everything works just fine.

Any possible solution?
thanks, 
Dario_S

All Replies

  • USG_User
    USG_User Posts: 400 image  Master Member
    5 Answers First Comment Friend Collector Seventh Anniversary
    Are there any WLAN / WiFi extenders or repeaters in place? If yes, remove that sh... and try to connect directly to the router or AP for testing. I got different users which are working from home and which experienced these problems, too. After removing all the extending devices the VPN via SecuExtender works fine.
  • Dario_S
    Dario_S Posts: 2 image  Freshman Member
    Friend Collector
    USG_User said:
    Are there any WLAN / WiFi extenders or repeaters in place? If yes, remove that sh... and try to connect directly to the router or AP for testing. I got different users which are working from home and which experienced these problems, too. After removing all the extending devices the VPN via SecuExtender works fine.
    Thank you @USG_User, but I connect via tethering on my mobile, or directly through the wifi router from home, so there are no extenders/repeaters.. :( 
  • Ian31
    Ian31 Posts: 174 image  Master Member
    5 Answers First Comment Friend Collector Sixth Anniversary
    @Dario_S,
    Here what I did. 
    Uninstall SecuExtender, reboot, and then install again.

Categories

Security Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）