Possible corrupted standby firmware upgrade
My USG FLEX 700 prompted for a firmware upgrade. The device hung while applying and I couldn't connect via HTTP/SSH/Console. I had no choice but to power off. The device came back up OK and no warnings or errors in the console start up. I noticed this in the logs:
StandbyUSG FLEX 700V5.21(ABWD.0)2022-02-26 05:59:56
alert, system, Image recovery point, Firmware #2 is broken
The firmware management seems to show the new firmware in the standby slot:
Running | USG FLEX 700 | V5.20(ABWD.0) | 2022-01-04 18:44:15 | |
But subsequent tries to update the firmware via the web GUI result in the same hang of the system. Even if I try to load the old 5.20 to standby via the Web manager results in a hang.
Any advice on next steps?
I saw the kb on firmware recovery and running this from console debug:
atkz –f –l 192.168.1.1
I can't find much documentation on atkz parameters, would atkz -f -2 192.168.1.1 be used to update the #2 firmware?
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Hi @n4cr2k,
Greeting Forum.
Please perform "atcd 1" , change Boot number before "atkz -f -l 192.168.1.1"
Next. You could upload image via FTP. Please find the topic "Firmware Recovery" topic in HyperLink
(https://download.zyxel.com/USG_FLEX_700/firmware/USG FLEX 700_5.21(ABWD.0)C0_2.pdf)
Also more information,You could refer the following
https://community.zyxel.com/en/discussion/2632/how-to-recovery-database-when-it-is-broken
Kevin
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Thanks, I'll give that a try this weekend and report back.
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Unfortunately that did not work. Here are some snippets from the console.
When I try to update the firmware:Firmware received ...<br>mount: /dev/mmcblk0 already mounted or db busy<br>Start to check file system...<br>/zyinit/e2fsck: Bad magic number in super-block while trying to open /dev/mmcblk0<br>/dev/mmcblk0:<br>The superblock could not be read or does not describe a correct ext2<br>filesystem. If the device is valid and it really contains an ext2<br>filesystem (and not swap or ufs or something else), then the superblock<br>is corrupt, and you might try running e2fsck with an alternate superblock:<br> e2fsck -b 8193 <device><br><br>/zyinit/e2fsck: Bad magic number in super-block while trying to open /dev/mmcblk0<br>/dev/mmcblk0:<br>The superblock could not be read or does not describe a correct ext2<br>filesystem. If the device is valid and it really contains an ext2<br>filesystem (and not swap or ufs or something else), then the superblock<br>is corrupt, and you might try running e2fsck with an alternate superblock:<br> e2fsck -b 8193 <device><br><br>Done<br><br>Building ...<br>mount: /dev/mmcblk0 already mounted or db busy<br>mount: /dev/mmcblk0 already mounted or rw busy<br><br>[Update Filesystem]<br> Updating Code<br> ..<br> done<br> clean_update_fw_db umount rw partition errno: Invalid argument<br> Updating Code<br> ..<br> done<br> clean_update_fw_db umount rw partition errno: Invalid argument<br> Updating Code<br> ..<br> done<br> clean_update_fw_db umount rw partition errno: Invalid argument<br> Updating Code
Then it just keeps looping.When I update the Database:Default System Database received ...<br>get kernel and code information...<br>mount: /dev/mmcblk0 already mounted or db busy<br>Start to check file system...<br>/zyinit/e2fsck: Bad magic number in super-block while trying to open /dev/mmcblk0<br>/dev/mmcblk0:<br>The superblock could not be read or does not describe a correct ext2<br>filesystem. If the device is valid and it really contains an ext2<br>filesystem (and not swap or ufs or something else), then the superblock<br>is corrupt, and you might try running e2fsck with an alternate superblock:<br> e2fsck -b 8193 <device><br><br>/zyinit/e2fsck: Bad magic number in super-block while trying to open /dev/mmcblk0<br>/dev/mmcblk0:<br>The superblock could not be read or does not describe a correct ext2<br>filesystem. If the device is valid and it really contains an ext2<br>filesystem (and not swap or ufs or something else), then the superblock<br>is corrupt, and you might try running e2fsck with an alternate superblock:<br> e2fsck -b 8193 <device><br><br>Done<br><br>Building ...<br>mount: /dev/mmcblk0 already mounted or db busy<br>mount: /dev/mmcblk0 already mounted or rw busy<br><br>[Update Filesystem]<br> Updating Database<br> ./<br> done<br>mv: tmp/__XXXX__backup/etc/zyxel/ftp/conf/system-default.conf: file not found<br> clean_update_fw_db umount db partition errno: Invalid argument<br>rw/compress.img: No such file or directory<br>Kernel panic - not syncing: Attempted to kill init! exitcode=0x00000000
The each core:*** NMI Watchdog interrupt on Core 0x00 ***<br> $0 0x0000000000000000 at 0x0000000014009ce0<br> v0 0xffffffff80e48018 v1 0x0000000000000001<br> a0 0xfffffffffffffffe a1 0x0000000000000000<br> a2 0xffffffff80db0000 a3 0x8000000027f20e50<br> a4 0x8000000027f20e50 a5 0x800000040ed64980<br> a6 0x0000000000000000 a7 0x0000000000000000<br> t0 0x0000000014009ce0 t1 0x000000001000001f<br> t2 0x000000006c999659 t3 0x800000040ecb0000<br> s0 0x8000000027f20e50 s1 0x0000000000000001<br> s2 0xffffffff80da5338 s3 0xffffffff80e20600<br> s4 0xffffffff8086c560 s5 0x000000000000007a<br> s6 0x0000000000000000 s7 0xffffffff80800000<br> t8 0x0000000000000007 t9 0xffffffff8086df98<br> k0 0xffffffff80e17db0 k1 0xffffffff80e17db0<br> gp 0xffffffff80e14000 sp 0xffffffff80e17af0<br> s8 0xffffffff80da64a8 ra 0xffffffff80875434<br> err_epc 0xffffffff80875438 epc 0xffffffff8086c560<br> status 0x0000000014489ce4 cause 0x0000000040808400<br>*** Chip soft reset soon ***
I was ultimately able to get the one working partition booted and restored a backup of my config. It looks as if the filesystem is corrupted. Are there any commands to repair or re-format the filesystem? I have a fairly new config backup I can restore from.
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