Problem Gen.Variant.Razy.94959ce4
Infosetel2020
Posts: 21 ZCNE Certified
in Security
Hello,
I have a Zyxel ATP800.
We have been detecting this variant of the Variant.Razy malware since March 28, 2022.
What we have detected is that since that date, the Bitdefender antivirus protection cannot download the signatures.
Could it be because it is a false positive?
Awaiting reply
Thanks,
0
All Replies
-
Infosetel2020 said:Could it be because it is a false positive?
0 -
Hi @nfosetel2020,Please provide the following information.1. Virus Name and Hash
Go to MONITOR > Security Statistics > Anti-Malware and provide the screen shot of the blocked Virus Name and Hash.Example:2. File Destroy LogGo to MONITOR > Log > View Log > Anti-Malware and provide file destroy log with virus name and file name.Example:virus_name="Malicious Virus" file_name="swhealthex2.x64.dll" match_rule_number="11" action="FILE DESTROY"0 -
0
-
Hi @Infosetel2020,Do you have File Destroy Log of Gen.Variant.Razy.94959ce4?Go to MONITOR > Log > View Log > Anti-Malware and provide file destroy log with virus name and file name.Example:virus_name="Malicious Virus" file_name="swhealthex2.x64.dll" match_rule_number="11" action="FILE DESTROY"0
Categories
- All Categories
- 347 Beta Program
- 2.1K Nebula
- 115 Nebula Ideas
- 77 Nebula Status and Incidents
- 5K Security
- 44 USG FLEX H Series
- 246 Security Ideas
- 1.2K Switch
- 64 Switch Ideas
- 900 WirelessLAN
- 33 WLAN Ideas
- 5.8K Consumer Product
- 204 Service & License
- 326 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.8K FAQ
- 832 Nebula FAQ
- 402 Security FAQ
- 219 Switch FAQ
- 190 WirelessLAN FAQ
- 45 Consumer Product FAQ
- 136 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 71 About Community
- 61 Security Highlight