Inable to access via web to a USG310

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Matt10669
Matt10669 Posts: 20  Freshman Member
Zyxel Certified Network Administrator - Security First Comment Second Anniversary
in Security
I have a Zyxel USG310 and I need to reconfigure it from scratch. I can't access the old configuration (pw included) so I resetted the unit by the reset switch (tried to old down it for 10 sec and tried to switch on the unit with the reset switch pressed). I assume the system is restored to the factory default (192.168.1.1). I have connected a pc to the lan port (I have tried all the ports from P3 to P8) but nothing. I can't access (time over from the browser). Odd enough the pc seems not receiving the right ip from the USG by DHCP and I can ping the ip (192.168.1.1). In the browser I try to access by the url https://192.168.1.1 (as got the manual). Any help will be appreciated. Thanks

All Replies

  • Fred_77
    Fred_77 Posts: 133  Ally Member
    5 Answers First Comment Friend Collector Fourth Anniversary
    Hi @Matt10669

    after reset/reboot, sys led stop flashing?

    If so, you could try to connect to 192.168.1.1 via SSH or plug a console cable into serial port and have a look at booting

    Fred
  • Matt10669
    Matt10669 Posts: 20  Freshman Member
    Zyxel Certified Network Administrator - Security First Comment Second Anniversary
    I made a mistake: I can't ping 192.168.1.1
  • Fred_77
    Fred_77 Posts: 133  Ally Member
    5 Answers First Comment Friend Collector Fourth Anniversary
    ok,
    then i would say that the serial cable option remains
  • Zyxel_Kevin
    Zyxel_Kevin Posts: 958  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 500 Comments
    Hi @Matt10669,
    As Fred_77 said, It would need the serial cable .
    Please kindly plug in console port with serial cable and share the screenshot.
    Kevin

  • Matt10669
    Matt10669 Posts: 20  Freshman Member
    Zyxel Certified Network Administrator - Security First Comment Second Anniversary
    thank you for all the kind reply. I will get asap a serial cable

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