Problems with wifi printer on NWA50ax

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JonathanVB
JonathanVB Posts: 1 image  Freshman Member
edited May 2024 in Wireless
I have a wifi printer (canon MG3650s) that connects to the main rooter to print and to be recognised in the network. When I use the same SSID and password, I cannot use it on the wifi the NWA50AX is transmitting. How can I resolve this issue?

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  • Zyxel_Judy
    Zyxel_Judy Posts: 2,316 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi Jonathan,

     

    We have just updated linking issue, so there is the date code firmware. If your AP is in Standalone mode or managed by Controller, I’ll provide the date code to you. In the case your AP is on Nebula, please send me the organization name and site name, and enable Zyxel Support Access by going to Help >> Support request, we would like to support you upgrade the date code firmware.

     

    If there is something need to discuss in private, please click to my account then send me message in private.

    Zyxel_Judy

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