NXC500 with WAX630S

ThomasG
ThomasG Posts: 2  Freshman Member
First Comment Second Anniversary
edited May 2024 in Wireless 
Hello,
we have an NXC5500. Now the new WAX630S are not recognized.
The WAX630S is not included under firmware either.

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,788  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi there,

     

    Each kind of AP Controller can support some kind of APs. Note that NXC5500 doesn’t support to manage WAX630S.




    You can refer to USG FLEX/ ATP/ VPN models to manage WAX630S. Moreover, we also provide a cloud-based network management platform called Nebula that can manage almost Zyxel products. Please refer at this link to experience the new way to manage your devices: https://nebula.zyxel.com/
  • ThomasG
    ThomasG Posts: 2  Freshman Member
    First Comment Second Anniversary 
    Hello,
Thanks for the feedback. Will it also be possible with the NXC5500 soon? Firmware update?
Thanks.

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,788  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Hi there,

    It'll be impossible with the NXC5500 to manage WAX630S. Controller with support list in maintenance mode refer to this link AP Controller Technology - Supported Models | Zyxel Networks

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