NWA50AX: No 802.11r mobility domain in header

papu
papu Posts: 23  Freshman Member
First Comment Friend Collector Second Anniversary
edited May 21 in Wireless
Using a packet sniffer I am unable to detect the 802.11r mobility domain information for NWA50AX.

For NWA210AX, this 802.11r info seems to be available, for the same SSID.

Does that mean that NWA50AX does not support 802.11r fast roaming?
Firmware: V6.29(ABYW.1)

Accepted Solution

  • Zyxel_HsinBo
    Zyxel_HsinBo Posts: 409  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Switch
    edited November 2022 Answer ✓
    Hi @papu,

    Since we found association issue of activating 802.11r on small business series models AP (NWA50AX, NWA55AXE, NWA90AX) cause some specific clients cannot associate to AP normally, we deactivated this feature in current released small business model firmware to avoid service impact.

    We have solved 802.11r association problem on small business models AP internally, now preparing new firmware release progress and expect to release 2023 mid January.
    Please help us to keep an eye on our website for any latest news.
    Thank you.

    HsinBo

    Untitled Image

    Don't miss this great chance to upgrade your Nebula org. for free!

All Replies

  • papu
    papu Posts: 23  Freshman Member
    First Comment Friend Collector Second Anniversary
    NWA210AX:


    NWA50AX:

  • Zyxel_HsinBo
    Zyxel_HsinBo Posts: 409  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Switch
    edited November 2022 Answer ✓
    Hi @papu,

    Since we found association issue of activating 802.11r on small business series models AP (NWA50AX, NWA55AXE, NWA90AX) cause some specific clients cannot associate to AP normally, we deactivated this feature in current released small business model firmware to avoid service impact.

    We have solved 802.11r association problem on small business models AP internally, now preparing new firmware release progress and expect to release 2023 mid January.
    Please help us to keep an eye on our website for any latest news.
    Thank you.

    HsinBo

    Untitled Image

    Don't miss this great chance to upgrade your Nebula org. for free!

  • papu
    papu Posts: 23  Freshman Member
    First Comment Friend Collector Second Anniversary
    https://community.zyxel.com/en/discussion/comment/45442#Comment_45442

    dear Zyxel, its almost 2Q2023 and still no update on this matter, May I suggest you modify your marketing material and technical specs that NWA50/55/90 does not support fast roaming.

    Thank you.

  • papu
    papu Posts: 23  Freshman Member
    First Comment Friend Collector Second Anniversary

    they did seem to solve this problem with a beta firmware. Please refer to

    https://community.zyxel.com/en/discussion/14666/802-11r-apple-client-capability-not-visible-anymore-in-nebula

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