802.11r (Apple) client capability not visible anymore in Nebula
since changing my SSID to vlan-tagged we noticed that Iphone/Ipad-clients do not show 802.11r capability anymore in Nebula client overview; only kv. Samsung Galaxy clients are still showing kvr. This is with both assisted-roaming and 802.11r enabled.
Previously, without vlan-tag, these Apple clients were showing 802.11kvr.
Is this something to worry about?
For your information: our network consists of multiple NWA-AX devices (50/55/210).0
To support you check this issue, please enable Zyxel support by going to the left sidebar >> Help >> Support request >> Invite Zyxel support as administrator, save the changes for us to check.
We’ll inform you if there is any update.0
After switching back to no-vlan, we noticed that this 802.11r issue is only related to the NWA50AX ap's. Apparently this has nothing to do with VLAN (?). With apple clients connected to NWA210AX they do show 802.11r capability, but when connected to NWA50/55AX not anymore.
I have enabled Support Access. Thank you.0
We're checking this issue. We'll inform you if there is any update there.
Thank you for your patience!0
To resolve the issue as 802.11r was not showed when client (with 802.11r capability) connect to NWA50AX and NWA55AXE, we have released a new datecode firmware.
Please let us know your org/ site name and when it would be convenient for us to schedule the update on your Nebula site.
dear Zyxel, as it seems from another thread the NWA50/55/90 range does not support 802.11r as yet. Therefore it makes no sense for me to continue on this issue. Unless you claim that fast roaming is now supported with this new firmware. If so I am willing to test. Awaiting your advice,
NWA50AX and NWA55AXE support 802.11r fast roaming with the new datecode firmware, so you’re enable to detect the 802.11r mobility domain information for NWA50AX and NWA55AXE.
The 802.11r capability is also shown on the Nebula client list already.
In case you’d like to check this issue, please let us know your org/ site name and when it would be convenient for us to schedule the update on your Nebula site.
I would be very interested in this firmware. Could you please provide this to me at your soonest? Thank you.
I PM'd you my organization and site, Admin support is open.0
The datecode firmware for your site has been successfully upgraded on March 13th at 08:24 UTC+1.
Please help to check the issue and tell us if there is any update.
- 8.1K All Categories
- 1.6K Nebula
- 60 Nebula Ideas
- 54 Nebula Status and Incidents
- 4.4K Security
- 224 Security Ideas
- 963 Switch
- 45 Switch Ideas
- 867 WirelessLAN
- 20 WLAN Ideas
- 5.2K Consumer Product
- 139 Service & License
- 268 News and Release
- 95 Success Stories
- 49 Security Advisories
- 12 Education Center
- 573 FAQ
- 273 Nebula FAQ
- 132 Security FAQ
- 73 Switch FAQ
- 72 WirelessLAN FAQ
- 7 Consumer Product FAQ
- 34 Nebula Monthly Express
- 71 About Community
- 44 Security Highlight