USG60W - unable to connect to the WLAN

vguichard · September 2018

Hello,

After updating to the last Firmware (4.32), we are starting to have troubles with the WIFI connection.The problem appears after a few weeks of functioning. The devices can see the SSID, but the connections are closed immediately after being initiated. No modifications can be done on the radio setting at this time (for example, if we change the SSID, the annonced SSID is still the previous one. Only solution seems to reboot USG60W.

Radio configuration has been remade from scratch, but the problem still occurs.

Should I roll back to 4.31?

Zyxel_Stanley · September 2018

Hi @vguichard

The WiFi stability issue has confirmed. You can download firmware by these link:

USG20W-VPN: https://www.dropbox.com/s/4gwxkbo4o0ohjx4/431ABAR1ITS-WK29-r84920.zip?dl=0

USG40W: https://www.dropbox.com/s/beuwl75oi7hxmo3/431AALB1ITS-WK29-r84920.zip?dl=0

USG60W: https://www.dropbox.com/s/j5e4xh9owjdpa23/431AAKZ1ITS-WK29-r84920.zip?dl=0

FBxz · September 2018

Does this Firmware update also solve the problem, that for the Local-AP of usg60w the schedule does not work?

Besides the Local-AP which comes within the USG60W I also have an additional AP connected. With the additional AP the schedule works flawlessly and switches radio on & off at desired times whilst the Local-AP completely ignores the schedule and is always-on.

Zyxel_Stanley · September 2018

Hi @FBxz

Thanks let us know this symptom. This issue will fixed in next firmware version.

FBxz · September 2018

Thanks @Zyxel_Stanley for letting us know.

Do you have an estimate when the next firmware version will be released?

USG60W - unable to connect to the WLAN

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