USG60W to USG Flex 100W configuration conversion

And now I am furious, disappointed, in my opinion frauded and in completely disbelief of what appened.

Following images come from USGFlex 100 and USG Flex 100W. Different devices, which share only one small thing: both configurations came from the converter. One edited as suggested, one purely converted ad applied from USG40.

I never agreed in any phase of the installation for the trial activation

Was asked while registering the device.No services were enabled.
Was asked four times, one for every first access to the device (is considered “first access” the second reboot with the updated firmware, when you're asked if you want on premises or Nebula mode… dude, I told you the freaking first time) and one after registration.

Was not asked while converting configuration and moreover both configuation never had services enabled, so the source was “clean” even for the first trial.

But now, during sunday, which usually is not my job day, than Zyxel decided to burnout the trial due to the customers if the committed the crime to convert configuration and already been Zyxel customers. Because you don't need to convert configuration for the first device.

This lead to two sad scenarios. One in my opinion unprofessional, one in my opinion completely stupid.

Scenario 1: now both customers won't be that prone to buy subscritpion from Zyxel, because the 30 day trial that I might provide them for know that Zyxel devices could do more are burnt. Unprofessional and not that wise for long term marketing.
Scenario 2: if for some reason I could not find and disable any configuration related to unsubscribed services and trial… and the customer, one month after would find the network locked due to the stupid broken device installed with is now not doing what it's meant to… Maybe the device would be thrown away or sold out from the company, and no more Zyxel devices allowed to buy.

In my personal opinion, conversion is not a good idea unless you're already paying subscriptions to Zyxel.

@Zyxel_Kevin I'd like to remember zyxel that the device are buyed, not on loan. So the control of the devices should be of the owner, not the producer.

Enabling services and trials without consent I think don't fit the term “encourage”. And again, this nice behavior provided by zyxel service is reserved to already customers only, not new one.
Don't harm your customers, only few companies can do that and thrive.