Upgrading USG20-VPN firmware
I have a USG20-VPN with following firmware:
I first tried to upgrade directly to 5.35 without success.
The firmware file is accepted, and the upgrade seems to be processed.
I have no error, but at the end the firmware remains unchanged (even after reboot).
Afterwards, I have seen that it is prefereable to upgrade first to version 5.10, but it changed nothing.
I also tried the ZON utility: after few minutes, the status changes from "updating…" to "No response to update firmware"
Any idea or suggestion of what I have to unlock this situation ?
Best regards
Accepted Solution
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Please follow the steps to upgrade the firmware.
- Backup the startup-config.conf of running partition
- Switch to the current standby partition which is 4.62 in your case
- Upgrade to 5.35 with the original running partition which is the 4.65 one in your case
- Apply the startup-config.conf which you backup at step 1
- remove the user named "ftp-users" or any user which are not created by the administrator.
- Change the password of all the admin/user account
- Upgrade another partition to 5.35 also
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All Replies
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Hi
i brought myself bad luck..😣
today same issue with an USG40 running fw 4.65
Online upgrade, manual update and ftp transfer seems to be accepted (both stand-by and running partition); but the device never reboot itself at the end (counter over 19 min.).
After a manual reboot the fw version doesn't change.
Tried with fw 4.71, 4.72, 4.73, same result.
Ideas?
Best Regards
Lorenzo
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Please follow the steps to upgrade the firmware.
- Backup the startup-config.conf of running partition
- Switch to the current standby partition which is 4.62 in your case
- Upgrade to 5.35 with the original running partition which is the 4.65 one in your case
- Apply the startup-config.conf which you backup at step 1
- remove the user named "ftp-users" or any user which are not created by the administrator.
- Change the password of all the admin/user account
- Upgrade another partition to 5.35 also
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It seems abnormally simple when we follow your recommandations.
It works !
Thanks for your help
Even if, I still don't understand why the USG20-VPN was locked in this state…
Why switching onto the standby partition (in my case downgrade) unlocked this situation ?
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It could be related to firmware corruption on the running partition.
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