Firmware update file for old device

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Ian_L
Ian_L Posts: 4 image  Freshman Member
First Comment

Hi!

I'm in charge of maintaining some older products in my network - one of them is the Zyxel Prestige 2302R (model number: 401342)

I noticed I can't find older products' firmwares anymore - I'd like some help with getting the most recent firmware :)

Thank you!

All Replies

  • Zyxel_Ivan
    Zyxel_Ivan Posts: 410 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
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    Dear @Ian_L,

     

    Greetings.

     

    Since this model was EOL, can you let us know the current version of your FW?

     

    Thanks.

     

    Ivan

  • Ian_L
    Ian_L Posts: 4 image  Freshman Member
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    the firmware version is V3.60(AOQ.0)V0

  • Zyxel_Ivan
    Zyxel_Ivan Posts: 410 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
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    Dear @Ian_L,

    The V3.60(AOQ.0)V0 is the latest version of this model.

    There's no other fw later than this version😃

    Thanks.

    Ivan

  • Ian_L
    Ian_L Posts: 4 image  Freshman Member
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    Hi Ivan!

    You're right, but from Google searches it seems like the latest firmware (the one you sent) is from Nov. 2005, and the one I have is from July that year. So if possible I'd like to make sure everything is as up to date as it can be until we deprecate it

    I also have a few more boxes that I'll need to deploy and for sure some of them are dusty enough to probably feature even older versions :)

    I'd appreciate the help

    Thanks!
    Ian

  • Zyxel_Ivan
    Zyxel_Ivan Posts: 410 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
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    Dear @Ian_L,

    I've attached the FW for download.

    Please feel free to reach us with further questions.

    Thanks.

    Ivan

  • Ian_L
    Ian_L Posts: 4 image  Freshman Member
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    Hi Ivan!

    I am sorry, I have the P-2302R model (without the P1C). Is that the same firmware?

    Thanks!
    Ian

  • Zyxel_Ivan
    Zyxel_Ivan Posts: 410 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
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    Dear @Ian_L,

    Greetings.

    We appreciate your inquiry regarding technical support for your model. However, we regret to inform you that the model P-2302R-P1C has reached its End-of-Life (EOL) status. As a result, we are unable to provide any further technical support for this particular model.

    Upon reviewing our database, we found that the firmware for P-2302R-P1C is the only file we have.

    We understand that this may cause inconvenience. If you require assistance with a different model or have any other questions, please do not hesitate to let us know. We are here to help.

    Thanks for your understanding.

    Ivan

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