SSL Inspection Whatsapp

Stefan79ch
Stefan79ch Posts: 1
in Security

Hi

When receiving a picture on Whattsapp Desktop App on Windows 11 i get the following Log entry (ATP500) and the picture is not downloaded:

client finished Receive fatal alert message: desc = 48(unknown_ca) => Block/Reset SSL session!

Certificate is up to date.

Is there a solution for this? Thank you.

All Replies

  • jasailafan
    jasailafan Posts: 193  Master Member
    5 Answers First Comment Friend Collector Sixth Anniversary

    Seems CA is invalid. Do you select the default certificate?

    image.png

  • Zyxel_James
    Zyxel_James Posts: 663  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers

    Hello @Stefan79ch could you provide the console log more completely? how about the monitor log?

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