Device Insight.

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  • Zyxel_James
    Zyxel_James Posts: 809 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers

    @Loek it clarified that it's not a display issue and the daemon works fine.
    For further checking, I would like to directly check on your device, you may contact me via private message, thanks.

  • Zyxel_James
    Zyxel_James Posts: 809 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers
    Answer ✓

    @Loek I found that Fast Forwarding is enabled in your configuration, and it stops the service of Device Insight.
    Enabling Fast Forwarding is to the NAT/Routing/firewall performance, but the sessions will bypass scan & control for some features, Device Insight included.
    Please disable Fast Forwarding, re-enable Device Insight, reboot the device, and detect again.

  • Loek
    Loek Posts: 10 image  Freshman Member
    First Comment Sixth Anniversary

    That did the trick. The list is populating again. Thanks @Zyxel_James

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