Unable to reach this page
Freshman Member
My firewall USG Flex 100 blocking a specific web page: https://admin.aruba.it/ with the message: "Unable to reach this page" I entered the 'IP of the site in the reputation filter > Allow list page but it doesn't work...Any advice? Thanks
Best Answers
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Regarding our remote session, while attempting to access https://pti.regione.sicilia.it/ we observed that only a TCP SYN packet was sent to the website server. However, the website server did not respond with any TCP SYN-ACK to the PC. Therefore, please bypass the USG Flex 100 and connect directly to the ISP router to see if you can access those websites or not. Thank you.
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Per our discussion on the private message. It seems the root cause is related to the website blocking your public IP. Thanks.
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Yes i confirm
1
Zyxel Employee
All Replies
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Whenever you cannot access https://admin.aruba.it/ , what kind of blocked log can be observed on Monitor > Log > View Log? Thanks.
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Hi, thank you for your response. I don't have anything in the Logs about Aruba.
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Could you provide a remote Web-GUI link to us for further checking? We will send a private message to you later. Thanks.
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Hi, unfortunately being a corporate device I cannot allow you access...I have to ask for permission. I am only the sysadmin
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Help.. I discovered that it also happens with the site https://pti.regione.sicilia.it/ Can anyone help me?
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We can schedule a time to address this issue with you. Please check your private messages. Thank you.
See how you've made an impact in Zyxel Community this year!
0 -
Regarding our remote session, while attempting to access https://pti.regione.sicilia.it/ we observed that only a TCP SYN packet was sent to the website server. However, the website server did not respond with any TCP SYN-ACK to the PC. Therefore, please bypass the USG Flex 100 and connect directly to the ISP router to see if you can access those websites or not. Thank you.
See how you've made an impact in Zyxel Community this year!
0 -
Per our discussion on the private message. It seems the root cause is related to the website blocking your public IP. Thanks.
See how you've made an impact in Zyxel Community this year!
0 -
Yes i confirm
1
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