SSL VPN not working

StevenB
StevenB Posts: 3  Freshman Member
Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula First Comment
edited April 2021 in Security
I've been setup an SSL vpn to my zyxel USG 60. I can establish a connection with the Secu-extender, but I can't reach a device on my LAN1 network....even ping will not work...
Can anyone help me with this issue???


All Replies

  • Alfonso
    Alfonso Posts: 257  Master Member
    5 Answers First Comment Friend Collector Second Anniversary
    Hi  @StevenB

    Welcome to the forum.

    I suggest verifying if "pings" reach your internal servers.
    Try to sniff icmp packets on one of your servers while a ssl vpn user is "pinging" the server.

    Regards
  • StevenB
    StevenB Posts: 3  Freshman Member
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula First Comment
    Hi Alfonso,

    There are no clients reachable... I tryed almost everything but nothing will work...
  • Zyxel_Emily
    Zyxel_Emily Posts: 1,396  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 100 Answers 1000 Comments

    Hi @StevenB,


    We fix some SSL VPN related issues in the latest firmware.

    The firmware is sent to you via private message.

    Upgrade your USG60 to this version and check if SSL VPN client is able to reach devices in LAN1.


  • Franki80
    Franki80 Posts: 5  Freshman Member
    First Comment First Anniversary
    Hi. I have the exact! same issue. Also tried upgrading the USG60 to latest FW v4.32(AAKZ.0) with no luck...
  • Zyxel_Chris_H
    Zyxel_Chris_H Posts: 28  Freshman Member
    First Answer First Comment Friend Collector

    Hi @Franki80

    This issue is fixed in latest firmware, 
    The latest firmware will be sent to you in the private message. Please check your inbox. 


  • ZdenekB
    ZdenekB Posts: 8  Freshman Member
    First Comment Fifth Anniversary
    Hi a have same problem on USG20-VPN - firmware 4.32 (ABAQ.0). Is there a firmware fix for this model?
  • Franki80
    Franki80 Posts: 5  Freshman Member
    First Comment First Anniversary
    Hi.
    Newest firmware fixed it for my USG60W.
  • Zyxel_Chris_H
    Zyxel_Chris_H Posts: 28  Freshman Member
    First Answer First Comment Friend Collector
    Hi @ZdenekB

    This issue is fixed in latest firmware, 
    The latest USG20-VPN firmware will be sent to you in the private message. Please check your inbox

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