GS2210-8HP - Factory Reset

imaohw
imaohw Posts: 124  Ally Member
First Comment First Answer Friend Collector Sixth Anniversary
edited August 2022 in Switch
I am repurposing a GS2210-8HP that was take out of service.  I do not have the user name/password.  I want to do a factory reset. 

I looked in the manual but it seems I need a "factory default configuration file".  I do not have one available.  Where can I get one or is there an easier way to reset the switch.

Comments

  • JasonTsai
    JasonTsai Posts: 104  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Nebula
    Hi @imaohw,

    Welcome to Zyxel community!

    Before you reset your switch to factory defult, you may need the following:
    1.  A PC with terminal emulation software(Ex: Teraterm).
    2. Console cable.
    3. Factory default configuration(.rom).
    You may go to the link Here to download GS2210-8HP Firmware file(.zip) and there is a default configuration file(.rom) in it.
    Then you may follow the user's guide or FAQ Link to reset your switch to factory default.

    Hope it helps.

    Jason
  • Mike_Mike
    Mike_Mike Posts: 5
    Friend Collector
    Same problem here. The rom files are not available anymore.
    I own this brick and would be great to have the rom - since, ridiculously, there is no "reset to factory defaults" procedure available, without serial cable rom upload.
    What could we do to get the rom? 
  • Mike_Mike
    Mike_Mike Posts: 5
    Friend Collector
    Please provide the rom file, since there is not available online anymore. 
  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Hi @Mike_Mike,

    May I know which switch model that you need the ROM file?
    Is it GS2210-8HP or other GS2210 model?
    Zyxel Melen


  • Mike_Mike
    Mike_Mike Posts: 5
    Friend Collector
    Zyxel_Melen said:
    Hi @Mike_Mike,

    May I know which switch model that you need the ROM file?
    Is it GS2210-8HP or other GS2210 model?
    8HP please.
  • Zyxel_Melen
    Zyxel_Melen Posts: 2,577  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    Hi @Mike_Mike,

    Here is the ROM file of GS2210-8HP.
    If there has any other question, you may feel free to ask.
    Zyxel Melen


  • Rayzzy
    Rayzzy Posts: 3
    First Comment

    Hi Zyxel Melen

    I have the same problem with my GS2200-24 switch can you please supply the configuration files for this model as I cant find them anywhere.

    Thank you.

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