enable secureporter on USG20-VPN

Portzen
Portzen Posts: 4  Freshman Member
First Comment Third Anniversary
edited April 2021 in Security
I have a USG20-VPN and have activated Content Filter.  I have that working, but today i activated my 30 day trial of SecuReporter.   This does not show up as an option in my menu to on the USG20-VPN.  in my Portal i see it's activated and ready but in my menu i don't even see the catagory.  I am up to the latest firmware. (4.32) I am including a screen shot so you can see what i see, or rather don't see in my setup menu.  any help appreciated.

Accepted Solution

  • Portzen
    Portzen Posts: 4  Freshman Member
    First Comment Third Anniversary
    Answer ✓
    Thanks Mark,
    I may not have been clear that I was able to activate the service in the portal, and my issue was that it did not show on my device GUI.  Overnight that was resolved as well.
    Thank you.

All Replies

  • [Deleted User]
    [Deleted User] Posts: 118  Ally Member
    5 Answers First Comment Friend Collector Fifth Anniversary
    Go to https://portal.myzyxel.com/
    log in
    go to the device above by clicking mac adresss..
    go to linked services 
    and activate secureporter

     
  • Portzen
    Portzen Posts: 4  Freshman Member
    First Comment Third Anniversary
    Answer ✓
    Thanks Mark,
    I may not have been clear that I was able to activate the service in the portal, and my issue was that it did not show on my device GUI.  Overnight that was resolved as well.
    Thank you.

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