NWA210AX | Capative Portal not working with L2 Isolation

Kilian · May 10

Hi,

I’m using Nebula managed NWA210AX together with XMG1950-10E Switches and an OPNsense Firewall.

I want to host an open WiFi-Hotspot with Nebula Authentication and L2 Isolation. My problem is, that the capative portal is not working anymore when L2 Isolation is activated.

MAC-Adresses of the Guestnetwork Interface and the Gateway are whitelisted in nebula.

If I deactivate the Authentication every works fine. If I activate it, clients cannot connect to Internet and Capative Portal doesn’t show up.

HTTPs is not allowed till authentication.

Zyxel_Melen · June 13

Hi @Kilian,

We have confirmed the issue is that L2 isolation doesn't allow client traffic when using the "Enhanced-open" security option.

The issue you're experiencing will be addressed in the upcoming firmware update. Please stay tuned for further announcements regarding enhancements and fixes.

Zyxel_Melen · May 13

Hi @Kilian,

I did a quick test in my lab and the capative portal shows up when enabling L2 Isolation. Could you enable Zyxel support and PM me your org/site name for me to check? Thanks in advance.

https://community.zyxel.com/en/discussion/17197/atp-flex-how-to-turn-on-support-request-on-nebula

Zyxel_Melen · May 14

Hi @Kilian,

The captive portal shows up after the client can resolve DNS. Please check your OPNsense firewall's policy rule if it allows this VLAN traffic. I used the configuration below and my clients can automatically pop out the captive portal page. And if my OPNsense firewall doesn't allow VLAN 2 traffic, the captive portal won't show up after connecting this SSID.

Hope it helps.

Kilian · May 14

https://community.zyxel.com/en/discussion/comment/65638#Comment_65638

Hi Melen,

I double checked my Opnsense configs and everything seems to be fine.

Until I activate both, L2 Isolation and authentication via captive portal, I can see traffic in the live logs between client, firewall interfaces and internet. If I activate both features there is no traffic anymore.

That means:

SSID BSKS-Hotspot with activated L2 Isolation and deactivated captive portal → works.

SSID BSKS-Hotspot with deactivated L2 Isolation and activated captive portal → works.

SSID BSKS-Hotspot with activated L2 Isolation and activated captive portal → doesn't work.

Thx and best regards,

Kilian

Zyxel_Melen · May 14

Hi @Kilian,

So "SSID BSKS-Hotspot with deactivated L2 Isolation and activated captive portal → works." means the captive portal shows up, right?

To investigate deeper, could you allow me to access your firewall to check your firewall's configuration first? I will send you my public IP in the private message. Thanks in advance.

Kilian · May 14

https://community.zyxel.com/en/discussion/comment/65654#Comment_65654

Hi Melen,

right, that means, that the portal shows up. I can give you access to my firewall but only via teamviewer.

FYI: I do not use VLANs on my opnsense. VLANs only configured on my switches and these are connected to phisycal interfaces on the opnsense.

Zyxel_Melen · June 13

Hi @Kilian,

We have confirmed the issue is that L2 isolation doesn't allow client traffic when using the "Enhanced-open" security option.

The issue you're experiencing will be addressed in the upcoming firmware update. Please stay tuned for further announcements regarding enhancements and fixes.

Kilian · June 18

Hi @Zyxel_Melen,

After your firmware update I can confirm, that everything is working now.

Thanks for the great support!

NWA210AX | Capative Portal not working with L2 Isolation

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