How to enable both 180 Ringing & 183 Session in progress signalling?

MdTalal
MdTalal Posts: 3
First Comment
edited May 29 in Home Router

Problems with Cloud Voice - Unable to hear continuous ring in outbound calls. We have been advised "Please ensure your device ZYXEL is supported for both 180 Ringing & 183 Session In Progress signaling.
You will be experiencing the mentioned issues when either one of the above is not enabled or not supported by the device"

Regards

All Replies

  • MdTalal
    MdTalal Posts: 3
    First Comment

    The Router Models in use are DX-3301-T0, VMG-8623-T50B

  • Liba
    Liba Posts: 179  Master Member
    First Comment First Answer Second Anniversary

    These two routers seems to support 180 Ringing and 183 Session after I tried google search. I think you may need to ask your ISP or retailer for assistance.

  • MdTalal
    MdTalal Posts: 3
    First Comment

    Please find below the supplier notes

    "My suggestion would be to check for any settings in the "ZYXEL" router to enable 183/ 180 signaling which might be stated as "Early Media" in some devices as well. Also please refer to the 'ZYXEL' forums as there might be some useful information with regards to this matter."

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