XGS1930 LLDP & CPU High

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  • Zyxel_Melen
    Zyxel_Melen Posts: 2,575  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited June 13

    Hi @SmileitsMe,

    I am happy to hear your network is stable. Since the root cause of the disconnection is because of the network loop in your network, you have solved the loop event, right?

    The LLDP & LLDP Med made your switch CPU high because your network's topology changed frequently. When LLDP MED topology-change-notification and LLDP notification are enabled on switches, and a topology change occurs, the system logs LLDP notifications at a rate of 7 times in a second. This significantly impacts CPU resources, causing CPU usage to spike to 100% for several seconds.
    But this is not the root cause that causes your network to disconnect. The reason I asked to turn off the LLDP notification is that the event log was fulfilled with "LLDP Remote topologyChange" which blurred our focus.

    You can feel free to enable LLDP & LLDP Med for sure, since the root cause of the disconnection is not related to LLDP & LLDP Med but the network loop. In normal scenario, transmit/receive LLDP won't cause network unstable.

    Zyxel Melen


  • SmileitsMe
    SmileitsMe Posts: 10
    First Comment Second Anniversary

    Hi.. network is stabel since we have deactivated LLDP-MED..

    what causes topology changes.. sad not to see on which ports this happens..

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,575  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @SmileitsMe,

    You cannot see which port has a loop is that the event log was fulfilled with the "LLDP Remote topologyChange" message. This message washed away the loop detect logs.

    I found the loop issue from the previous tech support > show loopguard blank. You may reference my previous reply. I posted the screenshot in it.

    Please notice that the root cause of the VM disconnection is not because of the LLDP or CPU usage high, but because of the network loop. Since you have enabled the loop guard, the switch will block the port that has a network loop. Although you have set the errdisable recovery for the loop guard, the network loop still persists before you solve it.

    Zyxel Melen


  • SmileitsMe
    SmileitsMe Posts: 10
    First Comment Second Anniversary

    Hi!

    The loop had been detected and solved.. but the network performance is wobbling..

    so we disabled LLDP & LLPD MED cause of CPU Load high..

    since we did this .. load is at 12%.. i´m waiting for techlog from my it partner.

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,575  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    edited June 17

    Hi @SmileitsMe,

    Thanks for the update. Could I know the detailed information about the network performance wobbling?

    By the way, please collect two tech support, one is LLDP & LLPD MED disabled and one is LLDP & LLPD MED enabled for 2 - 3 minutes before collecting, so we can compare the difference.

    Zyxel Melen