myZyXEL.com An SSL error has occurred

AdmineXant · May 21

Hi ,

Since yesterday i'm getting error:

76	2024-05-21 09:09:12	error	myZyXEL.com	GetTimeZone: Can not get correct feedback from server
77	2024-05-21 09:09:12	error	myZyXEL.com	An SSL error has occurred and a secure connection to the server cannot be made.
78	2024-05-21 09:09:11	notice	myZyXEL.com	GetTimeZone: Processing...

https://myzyxel.com/ is not respondig via browser but http://myzyxel.com/ redirects to https://portal.myzyxel.com/

Anyone know how to fix this or how to change URL in config?

IT_SI · May 21

Hi,

Same problem for me

Worse, I started a new USG FLEX and I can't connect to the Zyxel update services.

I have no geo-ip update, no firmware update, no SSL Inspection certificate update.

I have multiple "An SSL error has occurred and a secure connection to the server cannot be made" errors in the log.

Not only on my new "unusable" device but on all Zywall i have.

TLG · June 27

I am able to get signature updates, but I am also receiving the same error when trying to automatically set time zone.

UPDATE: Weird, after failing a bunch of times, now it says it finished successfully.

UPDATE2: And now it's giving the error message again

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