Downloading pdf's from Zyxel website
Why can I not download the pdf files on the Zyxel website?
Every time I want to download I file, I get a time-out. No matter what browser I use.
I believe Zyxel uses something like ftp://ftp2.zyxel.com/USG210/application_note/USG210_2.pdf
I cannot manage to download the pdf file. Any ideas?
As you can see, I am behind an USG210.
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All Replies
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On my USG40 V4.33 I can FTP by NAT to ftp://ftp2.zyxel.com fine
On my ZyWALL 110 V4.33 I can FTP by bridge to ftp://ftp2.zyxel.com fine EDIT and by NAT fine...
can you FTP to other sites fine? Or is it just Zyxel FTP?
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Yes I can ftp other sites (using FileZilla), but I just click on the download link here:and nothing happens. Always a time-out from the browser (FireFox, IE and Edge).I am not sure how I can access the ftp site of Zyxel with FileZilla. How to logon?
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Might be a routing issue get tracetcp
https://simulatedsimian.github.io/tracetcp_download.html
run tracetcp ftp2.zyxel.com:21
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hum...I am getting this: Error retrieving the MAC address of the adapterI have installed Win10cap. Maybe it is the wrong one.tracert ftp2.zyxel.com:21 give: Unable to resolve target system name ftp2.zyxel.com:21.telnet ftp2.zyxel.com 21, no go either.0
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@PeterHer
Regarding to this case,
It could be browser session timeout issue, therefore, I suggest you download document via filezilla?
Host: ftp2.zyxel.com username:anonymous and then press quickconnect
Charlie
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PeterHer said:hum...I am getting this: Error retrieving the MAC address of the adapterI have installed Win10cap. Maybe it is the wrong one.tracert ftp2.zyxel.com:21 give: Unable to resolve target system name ftp2.zyxel.com:21.telnet ftp2.zyxel.com 21, no go either.
It might be a DNS lookup error try
nslookup ftp2.zyxel.com
nslookup ftp2.zyxel.com 1.1.1.1
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