VPN100 - smtp authentification password charset

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dFx
dFx Posts: 5  Freshman Member
First Comment Friend Collector Second Anniversary
edited September 2024 in Security

Hi folks,

I'm trying to setup an automatic email of our logs, but I'm facing a trouble : smtp authentification password are not considered valid if they contains a space character.
As I'm using gmail to send emails, and password apps are generated by google and are always including spaces I'm in a dead end.
Could you consider adding spaces to the allowed charset ?
Kind regards,
David

Best Answers

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,280  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    Answer ✓

    Hi @dFx

    We currently do not support using a blank space as a password, and it is not possible to save passwords with blank spaces at this time.

    We recommend using an app password instead. You can find more information on how to set this up here:

    IT Support - Create an App Password for Gmail (umd.edu)

    Kay

  • dFx
    dFx Posts: 5  Freshman Member
    First Comment Friend Collector Second Anniversary
    Answer ✓

    @Zyxel_Kay application passwords are displayed using padding spaces, but we should not write them down.

    Just a missleading representation of my key.

    Regards,

    dFx

All Replies

  • Zyxel_Kay
    Zyxel_Kay Posts: 1,280  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    Answer ✓

    Hi @dFx

    We currently do not support using a blank space as a password, and it is not possible to save passwords with blank spaces at this time.

    We recommend using an app password instead. You can find more information on how to set this up here:

    IT Support - Create an App Password for Gmail (umd.edu)

    Kay

  • dFx
    dFx Posts: 5  Freshman Member
    First Comment Friend Collector Second Anniversary
    Answer ✓

    @Zyxel_Kay application passwords are displayed using padding spaces, but we should not write them down.

    Just a missleading representation of my key.

    Regards,

    dFx

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