Massive Packet Loss/TCP drops with NWA220AX-6E under FW 7.00

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  • Zyxel_Judy
    Zyxel_Judy Posts: 2,315 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi users,

    We identified that an enhancement introduced in firmware V7.00 accidentally caused a packet flooding issue in specific scenarios. After a thorough investigation, we have resolved this issue through a dedicated date code firmware update as you seen.

    Zyxel_Judy

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  • TheDJ
    TheDJ Posts: 5 image  Freshman Member
    First Comment Friend Collector

    I have seen that there is a new FW (V7.10(P1)C0) available on the support website for the AP. As I am still running the dedicated date code firmware from October last year, I was wondering, if the changes from this date code firmware are contained in V7.10(P1)C0. To be more precise, is it safe to upgrade the firmware, or will this break VLANs/start packet flooding again?

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,315 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    HI @TheDJ ,

    V7.10(P1)C0 firmware includes the solution for your dedicated date code firmware from October last year. Please feel free to upgrade to V7.10(P1)C0

    Zyxel_Judy

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