GS1900 V2.90(*.0) Firmware DNS not registering IP address issue

ASGR
ASGR Posts: 4  Freshman Member
First Comment
in Switch

Hello Community / Tech Support…

I have some GS1900-8 and a GS1900-10HP.

I recently installed the firmware update V2.90(*.0) for both switches but the SNTP server fails to update the time stating that I'm having DNS issues. On checking SYSTEM→IP→DNS 1 is set to 0.0.0.0!

I reverted to the previous firmware V2.80(*.1) all addresses are registered as expected. It may seem insignificant but all the logs will have the wrong time.

I'll revert back to V2.80(*.1) for now until advised otherwise.

Regards,

A.

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,731  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @ASGR ,

    Thank you for your feedback. We have confirmed this issue and developed a solution. Please check your Community inbox for the details.

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,731  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @ASGR ,

    Thank you for your feedback. We have confirmed this issue and developed a solution. Please check your Community inbox for the details.

  • TiggerLAS
    TiggerLAS Posts: 67  Ally Member
    First Comment First Answer Fifth Anniversary

    I can confirm this behavior on both the GS1900-8HP (Serial number starting S1), and the GS1900-16.

    Rolled back to previous firmware for the time being.

  • MSprecher
    MSprecher Posts: 2  Freshman Member
    First Comment

    Could you please send me the solution for GS1900-8HP and GS1900-8 as well?

  • coderjoe
    coderjoe Posts: 13  Freshman Member
    First Comment

    I am seeing this on all of my GS1900 series switches with serial numbers starting with S2.
    Could I also get the fix? Most important for my deployments are the GS1900-8, GS-1900-8HP, and GS1900-24E.

    Alternatively I can wait for an official firmware update if I can get an ETA on when this will be fixed.
    We are very excited about the ECDSA cert upload support.

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,731  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @MSprecher , @coderjoe ,

    The date code firmware have been sent to your Community inbox. Please check and download them.

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,731  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @TiggerLAS ,

    Please let us know if you need firmware version 2.90P0, which includes the solution for the NTP issue.

  • MSprecher
    MSprecher Posts: 2  Freshman Member
    First Comment

    Worked perfectly. NTP-problem solved on GS1900-8 and on GS1900-8HP.

    Thank you very much!

    Matthias

  • aZuL2001
    aZuL2001 Posts: 4  Freshman Member
    First Comment Friend Collector

    Where can i find that firmware?
    Have the same issue :(

  • aZuL2001
    aZuL2001 Posts: 4  Freshman Member
    First Comment Friend Collector
    https://community.zyxel.com/en/discussion/comment/72743#Comment_72743

    Same issue on a S162L4400…. serial number GS1900-8HP, rev B1

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