WAN Trunk Passive issue

phayze
phayze Posts: 16  Freshman Member
First Comment Friend Collector Second Anniversary
in USG FLEX H Series

Hi,

I have 3 wan ports. If i set all to active in my WAN trunk with wrr, it will use all wan connections to load balance. However when i set WAN1 to passive, it seems to only use WAN2 and now WAN3. It seems not able to load balance between WAN2 and WAN3 when WAN1 is set to passive.

I want to set WAN1 as backup when WAN2 and WAN3 failed. Am i doing correctly when i set WAN1 to passive?

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,560  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @phayze

    If your configuration is the same as below, you do it correctly.

    image.png

    Zyxel Melen


  • phayze
    phayze Posts: 16  Freshman Member
    First Comment Friend Collector Second Anniversary

    Hi Melen,


    Yes, except that one of the active wan, i set parameter as 5. But it wont use the last wan port. I set wan1(parameter1) as passive and wan2(parameter 1) and wan3(parameter5) as active. It will only use wan2.

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,560  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @phayze,

    Thanks for the update. Could you help to share some information so we can investigate this issue better?

    1. Your model.
    2. Your firmware version.
    3. A screenshot of the interface traffic statistics. Please select your WAN interfaces in the monitor interface column and change the poll interval to "current" to record the traffic on each interface. The record period can be 10 ~ 15 seconds. Below is an example.
      image.png

    Thanks!

    Zyxel Melen


  • phayze
    phayze Posts: 16  Freshman Member
    First Comment Friend Collector Second Anniversary

    Hi,

    Model is FWA710, Firmware is the latest, v1.18(ACGC.4)C0. As my WAN1 max is 500Mbps, WAN2 is 1Gbps and WAN3 is 5Gbps, i know it is not using WAN3 because the speedtest is only 1Gbps max no matter how many times i tried. The graph also show only wan2 is being used. When all is set active, i able get over 6Gbps for speedtest.

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,560  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @phayze,

    I don't remember the FWA710 has three WAN interfaces. Do you mean USG FLEX 700H?

    Zyxel Melen


  • phayze
    phayze Posts: 16  Freshman Member
    First Comment Friend Collector Second Anniversary
    https://community.zyxel.com/en/discussion/comment/72788#Comment_72788

    Ohh, sorry, model is Flex 700H, firmware is V1.30(ABZI.1). I got mix-up just now. Sorry for the confusion.

  • phayze
    phayze Posts: 16  Freshman Member
    First Comment Friend Collector Second Anniversary

    Hi Melen,

    Do you have update on this?

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,560  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @phayze,

    I just dropped you a private message. Whenever you have a moment, could you take a peek?

    Zyxel Melen


  • phayze
    phayze Posts: 16  Freshman Member
    First Comment Friend Collector Second Anniversary

    Ok ,thanks

  • Zyxel_Melen
    Zyxel_Melen Posts: 2,560  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Update:

    This issue has been identified and will be fixed in the next firmware release.

    Zyxel Melen


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