baseauthenticity.co.in malware affected computer

simonwong
simonwong Posts: 13  Freshman Member
First Comment
in Security

My firewall USG FLEX100 enabled anti-malware but one of the computers is affected by baseauthenticity.co.in

What can I do in the firewall?

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,678  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @simonwong ,

    Based on the provided screenshots, it appears that the virus detection notification is coming from Firefox's advertisements. When you clicked on "baseauthenticity.co.in," McAfee issued a notification.

    Our anti-malware feature does not detect or scan websites, so the issue you're experiencing is not related to the anti-malware feature.

    Upon checking, the URL 'baseauthenticity.co.in' belongs to the 'Unrated' category on the Content Filter.

    image.png

    If you want to block this website, please use Web Content Filter feature add it to the Forbidden Web Sites - the block list of the Content Filter.

    image.png

    Judy

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All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,678  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @simonwong ,

    Zyxel's anti-malware feature protects your connected network from malware infections, including computer viruses, worms, and spyware.

    To better support you, could you please share the following information with us:

    • Is it only the problematic computer that visits baseauthenticity.co.in, or do many computers visit the site with only one being affected?
    • Is the computer affected by simply visiting baseauthenticity.co.in, or does the infection occur after downloading files from the site?
    • How did you confirm that the computer is affected by baseauthenticity.co.in?

    Judy

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  • simonwong
    simonwong Posts: 13  Freshman Member
    First Comment

    Hi Judy,

    Just only one computer was affected yesterday. Many popup message is shown from notification and say the PC has a risk.

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  • Zyxel_Judy
    Zyxel_Judy Posts: 1,678  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @simonwong ,

    Based on the provided screenshots, it appears that the virus detection notification is coming from Firefox's advertisements. When you clicked on "baseauthenticity.co.in," McAfee issued a notification.

    Our anti-malware feature does not detect or scan websites, so the issue you're experiencing is not related to the anti-malware feature.

    Upon checking, the URL 'baseauthenticity.co.in' belongs to the 'Unrated' category on the Content Filter.

    image.png

    If you want to block this website, please use Web Content Filter feature add it to the Forbidden Web Sites - the block list of the Content Filter.

    image.png

    Judy

    Untitled Image

    See how you've made an impact in Zyxel Community this year! https://bit.ly/Your2024Moments_Community

  • simonwong
    simonwong Posts: 13  Freshman Member
    First Comment

    Thanks Judy!

  • gertjan1
    gertjan1 Posts: 1  Freshman Member
    First Comment

    For anyone that has the same problem as us. Instead of blocking it, remove it from your browser settings.

    I found this resource to be useful: https://fixyourbrowser.com/how-to-delete-baseauthenticity-co-in-ads-baseauthenticity-virus/

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