V1.31 not stable to the UI

2»

All Replies

  • Mk88_it
    Mk88_it Posts: 33  Freshman Member
    First Comment Friend Collector Second Anniversary

    @PeterUK did this problem come back again for you? In our case, after a reboot, the problem has gone

  • PeterUK
    PeterUK Posts: 3,532  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary

    yes happened again after 24hr

  • Mk88_it
    Mk88_it Posts: 33  Freshman Member
    First Comment Friend Collector Second Anniversary

    Today, it happened again… @Zyxel_Judy

    image.png

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,726  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @Mk88_it ,

    We have been closely monitoring your case. During our recent access to your firewall, we did not observe the issue.
    However, now we confirm that the symptom has reappeared with your firewall, please keep the firewall in its current state, avoid rebooting the device if possible.
    We will investigate the issue immediately.

  • Mk88_it
    Mk88_it Posts: 33  Freshman Member
    First Comment Friend Collector Second Anniversary

    Yes, you can try now!

  • PeterUK
    PeterUK Posts: 3,532  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited January 21

    I reboot my FLEX but the problem should happen in 24hr uptime I let you know by PM for TeamViewer check

  • PeterUK
    PeterUK Posts: 3,532  Guru Member
    100 Answers 2500 Comments Friend Collector Seventh Anniversary
    edited January 21

    So for some reason when setting up for console cable with right settings it was not working (text output mess) on reboot it then show it was booting by PuTTY so I know the settings are right so another 24hr before the UI becomes unstable hope the console cable stays working this time

Categories

Security Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）