zyxel usg flex100hp bandwitdth limited to 100mb

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Morphylive
Morphylive Posts: 4
First Comment
image  Freshman Member
in USG FLEX H Series

i have a brand new usg flex100hp with simple configuration and all unnecessary service disabled connected with 1gbps link to my isp modem FTTH at 1gbps.

my isp bandwidth is 900 mb in download and 300 in upload.

zyxel limited me at 100mb up and down.

i bought this model for better performance respect my old usg100 and it perfom badly.. whats wrong?

i have the latest firmware.

simple configuration with wan public ip fixed and lan.

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  • PeterUK
    PeterUK Posts: 4,791
    250 Answers 2500 Comments Friend Collector Ninth Anniversary
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    Does the port status show 1Gb? are you testing with a PC direct to FLEX H?

  • Zyxel_Melen
    Zyxel_Melen Posts: 5,169
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    image  Zyxel Employee
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    Hi @Morphylive,

    Could you share how you test the speed? And are there other clients using the Internet during the testing?

    Because in my lab I can reach almost the highest speed from my ISP. My firmware version is the latest and the configuration is also simple, with all security services on.

    image.png
    Zyxel Melen


  • Morphylive
    Morphylive Posts: 4
    First Comment
    image  Freshman Member
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    I solved, It was my fault with isp Sorry for the early question

  • Zyxel_Melen
    Zyxel_Melen Posts: 5,169
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate
    image  Zyxel Employee
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    Hi @Morphylive,

    It is fine to ask. Please feel free to ask if you have any problems in the future.

    Zyxel Melen


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