Suddenly alert - orange

saltet
saltet Posts: 42  Freshman Member
First Comment Friend Collector First Anniversary
in Wireless

Hi


I made an update recently on three of my NWA 130 be.
Suggested by Nebula.
After the update two of the ap flash orange. Previously they were green.
can you help me to explain why they are on alert.
Running Nebula.
You have access to my account.
Organization Blåsbogatan.
tomas.salzmann@telia.com

IMG_1919.jpeg

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,019  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @saltet ,

    We've not made any configuration change.

    Initially, the Entre AP (with Wireless Bridge enabled) may connect to another AP that previously had Wireless Bridge disabled. Later, the Entre AP connects wirelessly to the Koksentre AP (also with Wireless Bridge enabled), however, the "Non-wireless bridge repeater" displays due to an issue with the wireless bridge status mechanism, which prevented the update. We will enhance this mechanism.
    Currently, the Entre AP (Wireless Bridge enabled) is connected to the new AP (Kök AP - Wireless Bridge enabled), and the wireless bridge status has been updated successfully, so the Entre AP is now green again.

All Replies

  • saltet
    saltet Posts: 42  Freshman Member
    First Comment Friend Collector First Anniversary

    I have now when clicking on the orange symbol discovered that I get a message saying “No wireless bridge repeater”

    I have seven NWA 130 be. The first five bought at almost the same time

    The two last one I bought at a later time and they are the one which now say “No wireless bridge…

    Starting with 70 Kök and 90 Entre

    Is it different software in the NWA 130 ap.s but with the same name


    All are updated to V7.10(ACIL.2)

  • saltet
    saltet Posts: 42  Freshman Member
    First Comment Friend Collector First Anniversary

    hi again.

    I removed one of the ap to an other location and restarted it several times. Suddenly it became green again. Moved it back to its first location and have now been running on green for several hours. The second ap continued to be orange but several hours later it also came back to green but without me doing anything.
    can you pleas explain for me what happened.

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,019  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    edited March 25

    Hi @saltet ,

    We have confirmed that the issue occurs at your site and are investigating the root cause. However, please note that this is a display issue and does not affect your network service. Please maintain this network environment for our investigation.

    Currently, the "Non-wireless bridge repeater" alert appears when the Entre AP (Hop 2 AP with Wireless Bridge enabled) connects to the Koksentre AP (Hop 1 AP) via wireless, and Entre AP may connect to another Hop 1 AP that previously had the Wireless Bridge disabled.

  • saltet
    saltet Posts: 42  Freshman Member
    First Comment Friend Collector First Anniversary

    Thanks a lot for coming back on this issue.
    looking forward to hear from you again when or if you find the root issue.
    I will keep the network as it is until I hear from you again.

  • saltet
    saltet Posts: 42  Freshman Member
    First Comment Friend Collector First Anniversary

    Hi again.
    This morning friday 21-first the orange alert have disappeared and the symbol have come back to green.
    I have not made any changes by my self as you requested.
    Have your team made anything ?

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,019  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @saltet ,

    We've not made any configuration change.

    Initially, the Entre AP (with Wireless Bridge enabled) may connect to another AP that previously had Wireless Bridge disabled. Later, the Entre AP connects wirelessly to the Koksentre AP (also with Wireless Bridge enabled), however, the "Non-wireless bridge repeater" displays due to an issue with the wireless bridge status mechanism, which prevented the update. We will enhance this mechanism.
    Currently, the Entre AP (Wireless Bridge enabled) is connected to the new AP (Kök AP - Wireless Bridge enabled), and the wireless bridge status has been updated successfully, so the Entre AP is now green again.

  • saltet
    saltet Posts: 42  Freshman Member
    First Comment Friend Collector First Anniversary

    Thanks a lot for your attention to my issue.
    Maybe we learned all something from this.
    The connection between the ap;s are automatically made and not controlled by me and obviously the enabled wireless bridge function made all this happened as not all ap;s have the function enabled.

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