How to disable alla the filtering services USG flex 500

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Fabio
Fabio Posts: 31  Freshman Member
First Comment Sixth Anniversary
in USG FLEX H Series

I have a message like

Web Page Blocked!!

You have tried to access a web page which belongs to a DNS Filter category that is blocked.

This is wrong because it comes from an IP that is part of our office, we spend hours in troubleshooting before we see it.

I see many services activated and bundled with the USG. How can I disable all the services?

zyxelcloud.JPG

All Replies

  • Zyxel_James
    Zyxel_James Posts: 788  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers

    I'm more concern about the false positive of the DNS filter. Could you provide the blocked IP address or URL? could you attach a screenshot of the DNS filter blocked log?

  • Fabio
    Fabio Posts: 31  Freshman Member
    First Comment Sixth Anniversary

    No, I do not wish to disclose that info. I only need to disable all the bloatware that comes with the USG.

    How I can disable all?

    I also see that some services use Amazon Cloud, which is a real challenge for privacy.

  • Zyxel_James
    Zyxel_James Posts: 788  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 100 Answers

    We don't have a button to disable all filters. If you want to disable DNS threat filter, please go to Security Services > Reputation Filter > DNS threat filter

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