NWA 1123 ACHD mounting plate

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ITWORX
ITWORX Posts: 4 image  Freshman Member
First Comment Sixth Anniversary
in Wireless

I have an NWA1123 ACHD access point that I have misplaced the mounting plate for. Is it possible to acquire a replacement?

Accepted Solution

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,315 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @ITWORX ,

    You can order a mounting clip as a replacement for the mounting plate since it's also compatible with the NWA1123 AC HD.

    Active DAS - ZoneDAS One - Accessory | Zyxel Networks | Zyxel Store

    If you still want to have the mount plate that initially comes with the device, kindly send us the following information via private message (by clicking my account > Message), and we'll have our local support team reach out to you promptly:

    • Name:
    • Email:
    • Contact No.:
    • Your available times for call:
    • Address:
    • Number of mount plates needed:
    • The devices’ S/N and MAC address:

    Zyxel_Judy

    Untitled Image

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,315 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
    Answer ✓

    Hi @ITWORX ,

    You can order a mounting clip as a replacement for the mounting plate since it's also compatible with the NWA1123 AC HD.

    Active DAS - ZoneDAS One - Accessory | Zyxel Networks | Zyxel Store

    If you still want to have the mount plate that initially comes with the device, kindly send us the following information via private message (by clicking my account > Message), and we'll have our local support team reach out to you promptly:

    • Name:
    • Email:
    • Contact No.:
    • Your available times for call:
    • Address:
    • Number of mount plates needed:
    • The devices’ S/N and MAC address:

    Zyxel_Judy

    Untitled Image
  • Zyxel_Judy
    Zyxel_Judy Posts: 2,315 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @ITWORX ,

    We have received your information and forwarded it to our local support team. Please wait for them to contact you.

    Zyxel_Judy

    Untitled Image
  • Zyxel_Judy
    Zyxel_Judy Posts: 2,315 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    As a private update, the Zyxel local support team has been engaged with this case and the issue has been resolved.

    Zyxel_Judy

    Untitled Image

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