VPN typu site-to-site and remote access (server role) USG20-VPN

Czarmen
Czarmen Posts: 2  Freshman Member
edited June 2 in Security

Hello
I have 2 problems:

  1. I have a site-to-site configuration and remote access (server role)
    I have the same USG20 models in the headquarters of companies A and B. After changing the Internet provider and adding a new WAN IP address in the configuration.
    site-to-site establishes a connection, but the devices do not communicate, while the second type of connection remote access (server role) works correctly. Before changing the operator, the two types of connections always worked.
  2. The new connection has a speed of 900Mb/s, and the USG20 transmits a maximum of 400Mb/s

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 2,228  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @Czarmen ,

    1/ Regarding the VPN issue, could you please provide the following information:

    • Do you mean there are two USG20-VPN firewalls at companies A and B that have a site-to-site VPN connection?
    • You mentioned that "site-to-site establishes a connection, but the devices do not communicate." Does this refer to the USG20-VPN firewalls themselves or the firewall clients not communicating?
    • What changes did you make to the WAN IP address configuration? Please provide details about the before and after settings, including the IP address type (DHCP, static IP, etc.). This information you can send privately via clicking my account > Message.

    2/ Regarding the performance specifications, please refer to the USG20-VPN datasheet

    image.png

    Zyxel_Judy

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