XMG1915-10E catch 22

cbeckstein
cbeckstein Posts: 22  Freshman Member
First Comment Friend Collector First Anniversary
edited July 28 in Switch

Is there really no way from within the Web interface of a standalone XMG1915-10E (latest official FW V4.80(ACGO.3) | 11/26/2024) to change it from using a static IP to using a management network setup governed by DHCPV4?

When I change the IPV4 static interface from static to DHCP a new interface with same VID 1 and both gateway and mask 0.0.0.0 (index 1, old static interface now has index 2) shows up.

When I then try to delete the old static interface the router refuses it with the comment: first unset gateway (apparently because it is in use by the static interface).

And any attempt to erase the gateway or set it to 0.0.0.0 results in a: invalid IP message…

So catch 22: to delete the static interface I have to unset the gateway and to unset the gateway I first have to delete the static interface using it…

I eventually solved the problem via ZON, but still: there really should be a way to make the switch from static to DHCPV4 completely from within the Web interface…

Accepted Solution

  • Zyxel_Lynn
    Zyxel_Lynn Posts: 40  Zyxel Employee
    5 Answers First Comment Friend Collector
    edited July 29 Answer ✓

    Hi @cbeckstein ,

    I have reproduced the similar issue and obtained the same results as you reported. This matter is currently under internal review and investigation. Any updates or developments regarding this issue will be communicated to you promptly upon availability.

    Best Regard,

    Lynn

All Replies

  • Zyxel_Lynn
    Zyxel_Lynn Posts: 40  Zyxel Employee
    5 Answers First Comment Friend Collector
    edited July 29 Answer ✓

    Hi @cbeckstein ,

    I have reproduced the similar issue and obtained the same results as you reported. This matter is currently under internal review and investigation. Any updates or developments regarding this issue will be communicated to you promptly upon availability.

    Best Regard,

    Lynn

  • Zyxel_Lynn
    Zyxel_Lynn Posts: 40  Zyxel Employee
    5 Answers First Comment Friend Collector
    edited August 4

    Hi @cbeckstein ,

    Following the internal review and investigation, you can switch the device's static IP interface to a dynamic IP interface using the web GUI management method.

    First, configure your default gateway as 0.0.0.0. in order to unset the default gateway.

    image.png

    Then, click the static IP interface and edit it.

    image.png

    Next, select the DHCP client and input the VID.

    image.png

    At last, delete the original static IP interface, and then the device is now switched into the DHCP IP interface.

    image.png

    I hope this helps resolve your issue. Please feel free to update this post if you run into any other problems or need further assistance.

    Best Regard,

    Lynn

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