WLAN Settings Access Issue

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anashoff
anashoff Posts: 1 image  Freshman Member
in USG FLEX H Series

I’m trying to access WLAN Settings on my USG FLEX 500H device, but I get a blank screen with a loading symbol.
How can I access WLAN management?

2025-07-15 091456.png

All Replies

  • Zyxel_Ivan
    Zyxel_Ivan Posts: 410 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
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    Hi @anashoff,

    Typically, it takes a little time for the system to load the data and display it.

    Regardless of how, I would like to invite you to enable support access for the Org with us.

    Please let me know the name of the organization and the account/password for the device GUI in a private message, so we can help to check this issue.

    Thanks.

    Ivan

  • Zyxel_Ivan
    Zyxel_Ivan Posts: 410 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - WLAN Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security
    Options

    Hi @anashoff,

    The issue was solved after you updated the firmware to version 1.35.

    Thanks.

    Ivan

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